St. Anne’s launches fast and convenient online account opening

FALL RIVER, MASSACHUSETTS — St. Anne’s Credit Union recently introduced a new digital platform for opening deposit accounts online designed to enable members to complete an application in five minutes or less. The new platform was designed to optimize the Credit Union’s online experience while growing its digital offerings.

The platform streamlines the account opening process by enabling images needed for identification verification to be uploaded – providing for online signature submission and facilitating electronic document delivery. St. Anne’s fully supports the new online account opening process with member service assistance and a save-and-resume function that follows consumers across devices. For more information on the new service, please visit www.stannes.com/Convenience-Services.

“At St. Anne’s, we focus on building strong relationships by actively listening to our members’ wants, needs, and desires,” said Lee Zupkofska, Vice President of Marketing at St. Anne’s. “Our new online account opening capabilities are a direct response to what we heard from our focus groups and feedback on how we can make banking easier – especially relevant today where remote banking is crucial.”

Robin Levesque, St. Anne’s Vice President of Branch Administration noted, “Today’s consumers have come to expect a better remote banking experience and we’re excited to deliver an account opening process that is simple and convenient.”

The new online account opening platform augments St. Anne’s existing suite of digital banking services that include online and mobile banking with fingerprint and face ID login, easy alert notification capability, text message banking, electronic bill payment services, as well as mobile deposit capabilities. St. Anne’s also offers mobile wallet access with Apple Pay®, Google Pay®, and Samsung Pay®; and Zelle®, a fast, easy and secure way for members to send or request money. Additionally, St. Anne’s provides members with added protection for their debit cards through the CardValet® app, which includes features such as the ability to lock or unlock their debit card for purchases, select geographic locations where their card can be used, and set transaction spending limits.

“The benefits of our local community banking model, coupled with the technology of online account opening gives us a unique competitive advantage and fulfills our commitment to provide big bank capabilities with a local credit union touch. As an organization, we are committed to making our services available to our members when and where they want them. Convenience is becoming a service standard, and our new platform speeds up and streamlines account opening, further improving the member experience and enhancing our ability to serve our members,” said Eileen Danahey, St. Anne’s President & CEO. “We’re proud to be able to provide a better banking experience that makes the account opening process better and puts our members first.”

To learn more about how St. Anne’s convenience services and products, visit stannes.com or call 1.877.STANNES.