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The Greater Fall River Hot Jobs List – December 07, 2019



Reception/Patient Services Representative – Center for Sight (Fall River)

Fast-paced eye care practice seeking energetic, friendly, and professional individual to fulfill the following role :

Position Description:
Greet patients promptly and professionally. Responsible for registering patients, collecting co-pays, and monitoring referrals. Review the patient records to verify necessary information and signatures have been obtained. Ensure the patient feels welcomed to the practice.

Primary Duties and Responsibilities:
• Greet patients promptly and professionally.
• Register patients by gathering, verifying and entering in demographic and insurance information.
• Obtain signed registration sheets, permissions to file claims, releases, etc.
• Scan insurance cards and take photo of patient for security and HIPAA purposes.
• Collect co-payments and personal payments.
• Check insurance eligibility
• Review schedule for referrals needed, obtains those that the office takes responsibility for and works with patients to obtain others.
• Follow up with patients that did not keep appointment.
• Print patient check-in lists for the next day in the afternoon.
• Handle inquiries about insurances accepted, office hours, services, locations, exam fees, doctor information, etc.
• Handle telephone receptionist responsibilities as needed.
• Assist other patient service staff as needed.
• Properly triage patients and visitors.
• Respond easily to routine requests for information.
• Maintain patient confidentiality at all times
• Cooperate and communicate with all staff members and physicians about patient matters.
• Open up the front office in the morning according to the scheduled times for patients.
• Duties and responsibilities may be added, deleted or changed at any time at the discretion of the management, formally or informally, either verbally or in writing.

Minimum Education and Experience:
• High school diploma or GED.Excellent communication skills, both written and verbal
• Medical Office Assistant Certification preferred, not required
• Three years of work experience, some of which is preferably in a medical office setting.

Knowledge, Skills, and Abilities Necessary to Perform Primary Functions:
• Position requires accuracy, thoroughness, and an understanding of insurance, copy and referral procedures.
• Work is fast-paced and multi-tasked.
• Requires ability to work as a team member.
• Electronic Records experience preferred
• Excellent customer service and communications skills.
• Well-organized with attention to details.

Administrative Duties:
• Open up and unlock the front office in the morning.
• Inspect reception room to make sure that it is neat and clean.
• Print patient list for the next day and verify all charts are pulled.

Physical/Environmental Requirements:
• Must be able to stand, reach, bend and squat repeatedly during the day.
• Must be able to sit for long periods of time.
• Must be able to communicate via the telephone.
• Must be able to view and type computer data.
• Must have manual dexterity to file.

• Medical Office /Reception: 1 year (Required)

Interested in applying? See full details and how to apply here.

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