Economy
The Greater Fall River Hot Jobs List – February 9, 2018
Front Office – Patient Service Rep. – HealthFirst Family Care Center, Inc.
“The Heart of the Community” has an exciting opportunity for an enthusiastic, compassionate Front Office – Patient Service Representative to join our fast-paced medical team within a growing community health center. HealthFirst Family Care Center, Inc. provides comprehensive services including medical care, dental care, cardiology and gastroenterology services, health education, health assessment and screenings.
We are currently seeking a professional, positive, full-time (40 hours per week) Patient Service Representative for our front office. The Patient Service Representative must enjoy working with culturally diverse children and families in providing comprehensive patient care. Under the direction of the Patient Service Representative Supervisor, the Patient Service Representative will be responsible for providing reception, patient registration and clerical services that support the operation of the health center. This position is responsible for registering existing and new patients according to policies and procedures that facilitate patient flow, verifying and updating patient information, co-payment collection, and insurance verification. The Patient Service Representative may have varying hours including nights and Saturdays.
Required Qualifications:
• Strong computer knowledge
• Excellent verbal and written communication skills
• Extraordinary customer service skills
• Ability to handle confidential information in a professional manner and in accordance with HIPAA guidelines
• Must have a minimum of a High School Diploma or equivalent
• Certification in Medical Assisting, Medical Office or Medical Secretary or experience working in a healthcare environment within reception/registration is preferred
• Experience working with Electronic Medical Records (EMR) required
• Bi-lingual/tri-lingual preferred (English, Spanish, and/or Portuguese)All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Required experience:
• Medical Front Office: 3 years
• Customer Service: 3 years
Required education:
• High school or equivalent
Required languages:
• Portuguese
• Spanish
Interested in applying? See full details and how to apply here.
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