T-Mobile is alerting all cell phone users that the industry is experiencing a phone number port out scam that could impact you, and to encourage you to add their port validation feature if you are one of their customers.
Fraudsters are attempting to compromise personal bank accounts by taking over and transferring phone numbers from one wireless provider to another. It’s a scheme that is affecting the entire wireless industry. The phone number gives the scammer access to not only your bank account but also other avenues such as Facebook and Twitter accounts.
T-Mobile is suggesting that you add their port validation feature to your account if they are your carrier. To do this, you’ll need to call 611 from your T-Mobile phone or dial 1-800-937-8997 from any phone. The T-Mobile customer care representative will ask you to create a 6-to-15-digit passcode that will be added to your account. If someone attempts to port your number from T-Mobile to another wireless carrier, the new carrier will be required to validate the request with T-Mobile using your passcode.
The cell phone carrier is reminding all cell phone users to ake sure you always have strong passwords on any online or mobile account. You may also consider checking with your bank to see if there is an alternative to using text-for-PIN authentication, such as email.