Economy
The Greater Fall River Hot Jobs List – March 30, 2018
Here are the Hot Jobs in the Greater Fall River area from the NewBedfordGuide.com jobs database, as of March 30, 2018. If the job has a number in its title, you can find more information by going to the Massachusetts Job Quest web site. Click the right arrow to browse the next job. Want your job listed here? Contact leo@newbedfordguide.com.
Customer Service Rep/Accounting Clerk – Bolger & O’Hearn Inc.
$35,000 – $40,000 a year
Family owned, chemical manufacturing company looking for a full time Customer Service Rep / Accounting Clerk (M-F 8:00 AM – 5:00 PM). Strong customer service/people skills are mandatory . This is a fast paced environment and the main responsibility is to provide excellent customer service. The right candidate will not only have strong clerical skills, but must be able to multitask, problem solve and work well under pressure.
Job Duties:
• Take orders from customers by phone or e-mail Enter orders in SagePro software system
• Daily meetings with production manager and planner
• Work to resolve customer problems(returns, pricing, product issues, etc)
• Schedule shipments with common carriers
• Work with customs brokers for international shipments
• Enter shipments in SagePro for billing
• Work with lab to get information to customers (SDS, Tech Data, Compliance info)
• Work closely with salesmen
• Submit orders to suppliers for incoming raw materials
• Track incoming orders
• Match accounts payable invoices with receiving
• Enter and pay accounts payable invoices
• All other administrative duties when needed (answer phones, greet visitors, order lunches, etc)
Required qualifications:
• High school diploma or equivalent
• Excellent Customer Service skills
• Ability to multitask Excellent phone skills
• Excellent communication skills (verbal and written)
• Experience using MS Office Outlook, Excel and Word
• Good organization
• Ability to work efficiently
• Ability to work independently as well as be a team player
• Problem solver
• Desire to invest themselves in the growth of the company
• COMMON SENSE
Required experience:
• Customer Service: 1 year
Required education:
• High school or equivalent
Interested in applying? See full details and how to apply here.
Front Desk Associate – Daniel & Company Hair Salon
Part-time
$11 an hour
Busy,busy. 2 Phone lines, greeting, cashing out, booking appointments for 12 stylists. Must be able to do 4 things at once…with a smile. Very systems oriented. No sitting, continual motion. Cleaning everything in your domain daily. We don’t do lazy. Long term applicants only please. Tuesday and Tursdays 3-8 Saturday’s 8:30 – 4.
Interested in applying? See full details and how to apply here.
Call Center Representative – Catholic Social Services
15 an hour
1-800 Homeless- Call Center Representative
Job summary
The CALL representative will work closely with individuals and families experiencing homelessness or who are at risk of becoming homeless. This position will primarily be based in Fall River but may need to travel to various sites within Fall River as well as the remainder of Bristol County for appointments or to cover the 1-800-Homeless line. This position primarily consists of triaging individuals and families over the phone or in person in order to match them with shelter services or other resources within the community, including Continuum of Care Coordinated Entry Systems throughout Bristol County.
Summary of essential job functions
Respond to inquiries, phone calls, and correspondence in a timely manner
Triage clients by phone or in person to assess their circumstances and make appropriate recommendations for assistance.
Complete referrals for Permanent Supportive Housing or other types of housing within the Coordinated Entry System and provide assistance to clients in providing necessary documentation for housing.
Maintain contact with those currently on the waiting list for housing through Coordinated Entry and continue to offer diversion or other housing options.
Offer support and guidance in crisis situations.
Assist clients with identifying community resources and providing advocacy.
Communicate effectively with outside agencies as well as within the agency to ensure proper services is provided to each client.
Complete triages, intakes, and referrals according to HUD standards and standards set forth in the operational standards for THE CALL.
Enters client information into HMIS/Coordinated Entry System
Minimum requirements
Bilingual – preferably Spanish or Portuguese
Ability to drive to various locations to provide services.
Previous call center experience
Knowledgeable of state and community response to homelessness
Ability to respond effectively to individuals and families in crisis
Minimum High School Diploma or equivalent.
Excellent interpersonal skills.
Excellent verbal and written communication.
Proficiency in Microsoft applications
Ability to multi-task, pay strict attention to detail, perform well under pressure, meet tight deadlines, effectively prioritize work load, and take initiative.
Ability to sit for long periods of time.
This list is not intended to be all conclusive. Other duties may be assigned at the discretion of the program coordinator or his/her designee.
Job Type: Full-time
Salary: $15.00 /hour
Required experience:
Call Center: 2 years
Required education:
High school or equivalent
Required languages:
Portuguese
Spanish
Interested in applying? See full details and how to apply here.
Medical Office Receptionist – Speech and Language Therapy Services, Inc
Part-time
This part-time position is for Monday through Friday in the mid to late afternoon hours. Responsibilities include direct patient contact answering phones, checking patients in and other general office duties. Good computer skills are necessary as well as attention to detail, good organizational skills and a friendly and outgoing personality. Please include a brief cover letter with your updated resume.
Experience:
• Medical Receptionist: 1 year (Preferred)
Interested in applying? See full details and how to apply here.
Customer Service Representative – U-Haul
Location: 1030 Pleasant St, Fall River.
Are you an enthusiastic, highly motivated person that would love to start your career in the retail industry with U-Haul? If you are looking for an excellent opportunity that will allow you to grow in an exciting work place; look no further. U-Haul is growing with more than 1700 Moving and Storage locations in the U.S. and Canada, it’s no wonder our company has been an excellent source of career and personal growth opportunities for more than 70 years! We are seeking High Energy, Positive individuals that like to make customers smile!
In this role you will be part of a driven team and working alongside with some of the top managers in our industry. As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with customers and making their day. You will be a part of a team that gives back to your community and environment! Our associates receive opportunities for growth and advancement and can be promoted into Assistant Manager and General Management positions!
U-Haul meet our customers’ needs and demands. U-Haul’s needs for Customer Service Representatives are significantly greater on evenings, weekends, and holidays.
Day to day duties of a Customer Service Representative:
As a Customer Service Representative you will interface with U-Haul customers to identify what they are looking for so that you can recommend the best moving supplies or storage solutions for their moving needs. A Customer Service Representative will assist customers inside the U-Haul Center by educating them on our products and services, answering questions, and preparing rental invoices. Once properly trained, Customer Service Representatives may also assist customers outside on the lot as well by installing trailer hitches and light wiring harnesses on customer’s vehicles, ensuring vehicle fluid levels are properly filled, performing clean-up of trucks, trailers, and other rental items, and accepting equipment returned from rental.
Primary responsibilities include:
• Interact with our guests in a friendly, fast, courteous and efficient manner
• Attention to detail in order to promote positive customer interactions
• Hear and sense customer needs and keep your manager and fellow team members informed
• Complete training and maintain knowledge by participating in on-line and hands on educational and training opportunities
• Take pride in every aspect of your work and perform it with energy and enthusiasm
• Be a strong team player, with a commitment to continuous learning who provides high quality service to our customers
U-Haul offers:
• Very Competitive Pay
• Flexible Hours
• Military Veterans highly encouraged to apply
• Moonlighter Benefits – Sick Pay/Paid Time Off, Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan
• Uniforms Provided
Requirements:
• Valid driver’s license and the ability to maintain a good driving record to operate commercial motor vehicles
• Adhere to all local state and federal vehicular regulations while driving
Education/Training:
High School Diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Interested in applying? See full details and how to apply here.
Front Desk Receptionist – Saccucci Auto Group (Middleton, R.I.)
Part-time
Busy reception desk with other small accounting responsibilities. Must have experience and the ability to work a flexible schedule.
Interested in applying? See full details and how to apply here.
Accounting Assistant/ Documentation Specialist – US Sailing (Bristol, RI)
This role requires a candidate to:
• Be a detail oriented professional to handle accounting and data entry functions.
• Work well independently and as part of a team.
• Possess excellent organization and problem-solving skills.
• Ensure accuracy in the information documented in our member database and accounting systems.
The Accounting Assistant/ Documentation Specialist will:
• Be responsible for cash management, updating member information and maintaining our digital files.
• Work closely with the AR/AP Specialist to accurately process deposits and maintain the document management system for ease of retrieval of documents.
• This is a critical interface between US Sailing and its customers and members in support of our overall goal to deliver a first class customer experience.
Essential Duties and Responsibilities:
• Open incoming mail.
• Maintain log of check receipts.
• Bank Deposits.
• Maintain Document Management System, classify information according to guidelines.
• Scanning deposits and backup and weekly AP Checks.
• Process memberships, certifications and orders in the database.
• Process post course records, test entries and survey results.
• Ensure member data is kept up to date.
• Other duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities):
• High School diploma is required
• 1+ years experience working with a database and/or accounting software
• Cash management experience
• Ability to multitask and work around obstacles, with a focus on delivering the best service to members
• Proficient in Microsoft Office
Interested in applying? See full details and how to apply here.
Scheduling Coordinator – Southpointe Rehabilitation & Skilled Care Center
Job Type: Full-time
Job Summary:
Southpointe is a 152-bed skilled nursing facility located in Fall River, Ma. We are looking for an energetic and enthusiastic Scheduling Coordinator to join our Southpointe family and compliment our current clinical care team. This position entails processing payroll for the nursing department, scheduling nurses and CNA’s for their shifts on a daily basis as well as updating a master schedule.
The Scheduling Coordinator is responsible for scheduling approximately 50-60 CNA’s, RN’s, LPN’s, on a daily basis. Prior scheduling experience for a Long Term Care Facility is required. Applicant must be organized and experienced in record keeping. Or call us at 508-675-2500 and ask to speak to our Director of Nursing Services or Staff Development Coordinator.
Required experience:
• Scheduling: 1 year
Interested in applying? See full details and how to apply here.
Accountant I – Administration and Finance – Bristol Community College
Full-time, Part-time
STATEMENT OF DUTIES:
Performs grant accounting function for federal, state, local and private grants received by Bristol Community College; assists grants manager in monitoring grant budget spending; maintains grant accounting records and produces ad hoc grant reports.
DUTIES AND RESPONSIBILITIES:
• Analyze grant expenditure patterns in order to make recommendations for controlling spending on grant funds.
• Analyze, review and process accounting reports, expenditure requests, time-sheets, and other related fiscal reports and forms.
• Review accounting procedures, reports, etc. for accuracy, updating/correcting.
• Assist with the preparation of Federal, State, and Private Grants external reporting.
• Evaluate requests for additional allotments and/or transfers of funds within grant account budget lines.
• Gather information and assist in fiscal reports, analysis, etc. for annual audit and A-133 audit.
• Assist in the preparation of meeting with agency monitors and auditors as needed.
• Assist in the preparation of reports (i.e. auditor’s reports, indirect costs, division summaries) to support Grants Manager in preparation of year-end Grant Management reports for submission to executive management.
• Assist in the Maintaining and regularly updating of reports (grant list, employee salaries, payroll contracts) used for informational purposes by Grants Manager.
• Interpret state and federal laws, regulations, guidelines and procedures for financial operations and accounting systems.
• Confer with cost center directors and grant agency accountants to explain state/agency rules, policies and accounting procedures governing payment, invoicing, and related financial transactions.
• Assist in reviewing policies and procedures of grant agencies with cost center directors to ensure their adherence to applicable laws, rules and regulations.
• Prepare funding for payroll and records deposits.
• Prepare journal entries and funding adjustments.
• Photocopy and preparation of binders for audit requests.
SUPERVISION RECEIVED:
• Reports to Grants Manager.
REQUIRED QUALIFICATIONS:
(A) one year of full-time, or equivalent part-time, professional experience in accounting or auditing, or (B) two years of full-time, or equivalent part-time, paraprofessional experience in accounting or auditing, or (C) any equivalent combination of the required (A) experience and the substitutions below.
PREFERRED QUALIFICATIONS:
Three years of full-time or equivalent part-time professional experience in accounting or auditing; bachelor’s degree in Accounting or closely related field; experience with Banner; and experience in grant funded accounting (federal and/or state) and the ability to speak a language in addition to English.
POSITION STATUS:
This is a full-time, 37.5 per week, AFSCME unit position with benefits.
SALARY:
AFSCME Unit 1, Grade 15, Step 1 $41,830.36 annually. Appointments from outside the bargaining unit begin at Step 1.
TO APPLY:
Please complete our online application by clicking on the “Apply” button. Screening will begin with completed applications received by March 29, 2018.
Interested in applying? See full details and how to apply here.
Support Worker – Key Program, Inc.
Part-time
Hourly Rate: $15.00
Key is currently seeking a part-time Support Worker to work with adolescents in a group home setting, based out of our Fall River location. Applicants must have the availability to work up to 16 hours per week and be available for second shift and weekend hours.
Responsibilities:
• Assists and supports program staff in order to maintain consistency and structure during the scheduled shift;
• Coordinates and leads creative, therapeutic individual and group recreational activities such as basketball, hiking, fishing, visiting the YMCA, and other community events;
• Follows the behavior management policies and works to defuse difficult client behavior in a calm, professional manner;
• Completes client and program documentation in a timely and professional manner;
• Provide informal counseling to assist the adolescents boys to develop and carry out their personal goals.
Qualifications:
An Associate’s degree is preferred or enrolled in a related program (e.g. psychology, sociology, criminal justice, human services, etc.); a high school diploma or GED is required; All candidates must be 21 years of age or older; Have a valid state driver’s license; and, have a legally registered and insured car for work use.
The Key Program, Inc. is a private, non-profit social service agency focused on helping youth and families find ways to pursue productive and rewarding lives. Through a variety of residential and non-residential program models and settings, Key provides direct services each day to over 600 adolescents from the child welfare, mental health, juvenile justice, and educational systems.
All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.
Interested in applying? See full details and how to apply here.
Wastewater Operator – City of Fall River
Description:
The Wastewater Operator I operates and maintains sludge, de-watering treatment, processing, disposal and testing equipment in industrial facility to purify water to meet customer specifications.
Qualifications:
– Must have a minimum MA Grade II Wastewater Operators License a plus.
– Wastewater Experience/Classroom Training a plus. Must have the ability to read, write and comprehend English (operational, process, safety and quality instructions).
– Must have the ability to perform basic mathematical calculations.
– Some experience in a related position and environment preferred.
– Must consistently demonstrate the ability to learn and independently operate assigned machines and equipment meeting or exceeding processing and quality targets.
– Must demonstrate ability to learn and independently operate equipment such as pumps, engines, centrifuge, generators, valves, gates, mixers, conveyors, blowers, dryers, chemical feed, odor control, disinfection equipment, sludge processing filters, belt presses and measuring/control devices, testing equipment and material handling
equipment.
– Must demonstrate a working aResponsibility of a Sales and Service Associate includes:bility to use computer programs for process control.
– Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.
– Must be able to serve rotational 24 hour emergency on-call if required by site.
– Must possess a valid driver’s license and a safe driving record.
– At this time only local candidates will be considered.
Job Level: Non-Management – Education Level A levels / GED / High School Diploma / NCEA level 3 / Leaving Certificate
Interested in applying? See full details and how to apply here.
Sales & Service Associate – Hertz
General Responsibilities:
The Sales & Service Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel and insurance replacements needs.
Responsibility of a Sales and Service Associate includes:
• Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
• Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
• Achieve personal sales goals while supporting the goals of the team.
• Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
• Convert phone shops to reservations and rentals
• Creating a positive customer service experience by listening to and identifying customer needs
• Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
• Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
• Assist customers with various post rental inquiries that involve the rental and billing process.
• Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.
Skills/Experience:
• Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
• Have the competitive drive and confidence to succeed in a commission-based environment.
• Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.
• Demonstrate sales, professionalism and interpersonal skills.
• Show a high level of ownership, accountability and initiative.
• Show proven experience of working well within a team.
• Work flexible shifts including weekends and holidays; and work overtime as required.
• Work outdoors during all weather conditions.
• Stand for long periods of time.
Qualified applicants will have the following:
• High school diploma (or equivalent)
• A valid driver’s license with record in good standing
• Ability to drive and operate vehicles
• Fluency in English
• 1-2 years of customer service and sales experience.
Interested in applying? See full details and how to apply here.
Light Housekeeping – Clean Facilities Group, Inc.
Full-time, Part-time – Light Housekeeper wanted for Middletown, RI area Nursing Home. Permanent, full-time and part-time positions available. Please call Tony @ 401-359-8011
Warehouse – Taco Comfort Solutions
Job Description:
– Performs a variety of routine duties involved in the assembly, loading, packaging, painting and testing of various items in the heat transfer product line.
– Works from drawings, travel tickets, and lean manufacturing visual control boards.
– Uses a variety of power hand tools such as wrenches and impact guns, tubing expanders, paint guns and lift tables.
– Assembles items in the heat transfer product line in accordance with specifications. Works closely with Assembler A’s to assure conformance with procedures and quality standards.
– Paints, packages, straps, assembles and palletizes finished goods.
– Tests completed units on hydrostatic testing equipment. Monitors quality of work and reports equipment malfunctions, defective materials or other unusual conditions to supervisor.
– As a certified forklift operator, operates material handling equipment as required to move heavy weight material.
– Maintains all necessary records. Moves average weight materials as necessary in the performance of job.
– Maintains a clean and organized work area per company housekeeping standards and 5S policies and procedures. Follows all safety regulations and procedures.
– Performs other duties as required or directed.
Required Skills:
– Ability to navigate multiple windows in company Enterprise Resource Program (ERP) system to access production and resource data.
– Ability to frequently lift or move material weighing over 25 lbs. and up to 60 lbs.
– Aptitude to follow verbal and written instructions.
– Ability to read and follow written procedures and use of drawings and specifications where some interpretation is required.
– Knowledge of basic math, including decimals and fractions.
– Experience using variety of power tools and material handling equipment.
Required Experience:
– High School Diploma or equivalent.
– Must have at least 3 months experience working in a manufacturing environment as an Assembler.
Job Location: Fall River, Massachusetts, United States
Interested in applying? See full details and how to apply here.
Assistant Store manager Trainee – Walgreens
Job Objectives:
• Under the direction of the store manager, oversees the operation of a Walgreen store. Assumes full management responsibility in the absence of the store manager and assistant store manager.
• Improves store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience.
• Completes Drug Store Management training program during specified timeframe.
Job Responsibilities:
• Customer Experience
• Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
• Greets customers and clinic patients, and offers assistance with products and services.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Resolves customer complaints and helps respond to customers’ special needs.
• Operations
• Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members.
• Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
• Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
• Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
• Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
• Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
• Supervises operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
• Maintains knowledge of all computer and technology systems and software (e.g. registers, StoreNet, etc. Ensures response to all systems problems by contacting information technology support and seeking solutions.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned, including assisting team members as needed.
Basic Qualifications:
• Bachelor’s Degree prior to position start date or High School Diploma/GED and 1 year of retail supervisory experience.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Preferred Qualifications:
• Bachelor’s Degree/GED and 1 year of retail supervisory experience.
• PTCB Certification
• Prior retail supervision experience.
Interested in applying? See full details and how to apply here.
Cook – Southcoast Health System
Under the general supervision and direction of the Manager, Food Services or Designee, follow production sheets. Support the patient tray line. Communicate with Team Leader and servers during meal service. Replenish the tray line as needed especially during meal service. Have all grill sheet items prepared for designated times allowing for trucks to be delivered at appropriate times. Follow standardized recipes and diagrams accurately and consistently. Demonstrate a good understanding of Blast Chilling Operations. Maintain assigned equipment and work areas in a clean, orderly, safe and workable condition. Have food prepared for cafeteria at appropriate times.Not applicable.Equal to completion of four years of high school is required. Additional specialized courses or training in cooking and related activities preferred. One year of related experience required.
Interested in applying? See full details and how to apply here.
Salesperson – Advance Auto Parts
234 Tucker St. Full-Time. Always be on the alert for potentially fraudulent job postings online. Report potential fraud to us if you’re unsure about the legitimacy of a job posting or employer on Internships.com. Never accept a check or other funds from a company to purchase materials necessary for your position. Avoid corresponding with anyone who reaches out via text or email or outside of the Internships.com platform that you don’t recognize. Be wary of Google Hangout or Skype interviews as these are not publicly-listed numbers that can be used to verify the legitimacy of the interviewer.
Interested in applying? See full details and how to apply here.
Apparel Customer Assistance Associate – Sears Hometown & Outlet Stores
Job Description:
The Apparel Customer Assistance Associate is responsible for enhancing the experience of customers and driving sales by providing proactive sales assistance ands support to customers for Sears Apparel in Ready to Wear, Men’s Fashions, Kid’s Fashions, Baby Hardlines and Home Fashions in-store by maintaining merchandise standards, ensuring the sales floor is Ready All Day and maintaining visual displays. Responsible for providing sales assistance, customer support and help to maintain all Outlet merchandise presentation standards in Ready to Wear, Men’s Fashions, Kid’s Fashions, Baby Hardlines and Home Fashions, and helping to receive and price Apparel merchandise as needed.
• Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and providing appropriate solutions.
• Maintains sales floor in a manner consistent with Outlet merchandising, selling and presentation standards.
• Drives revenue growth through the use of sales and customer service skills and abilities.
• Remains knowledgeable about Sears Outlet Apparel merchandise lines, product features, benefits and availability to respond to customer needs.
• Partners with other selling and Sales Support Associates and Cashiers to provide superior customer service as needed (i.e., locate merchandise, assist customers, answer phones, ring register).
• Supports and adheres to merchandise protection standards.
• Optimizes credit and gift card opportunities.
• Internet navigation to access and print information and reports.
• Assists in receiving, processing and pricing apparel merchandise as needed.
• Processes go-backs from fitting rooms and cash wrap areas.
• Replenishes Apparel merchandise from stockroom and new receipts.
• Takes responsibility for Apparel sales floor signing and Apparel promotional event signing.
• Supports Processing Associates and Apparel Processing Lead in maintaining organized Apparel stockroom.
• Performs other duties as assigned.
Job Requirements:
• Minimum 1 year of experience.
• Ability to partner with other Associates in the store in order to enhance the customer experience.
• Ability to listen to customers, understand their needs and provide them with superior service.
Equal Opportunity Employer Minorities/ Women/Protected Veterans/Disabled.
Now Hiring! Apply for this opportunity online: here.
Customer Service Manager – Stop & Shop
Description:
The Customer Service Manager is responsible for ensuring the sales and profitability while helping to achieve best in class customer service in their departments.
Primary responsibilities
* Manage the recruitment, hiring, orientation, managing people development and maintaining diversity of Front-end.
( Responsible for overseeing Front-end operations, Cash Office, and ensuring highest level of customer service.
* Manage store community and customer relations.
* Accountable for: scheduling and conducting interviews and involving other managers as appropriate; coordinating orientation, new hire and department specific training with * CTP Coordinators; following up on associate development plan implementation and AMT progress; documenting front-end associate performance issues; attending or coordinating job fairs; analyzing store turnover figures and developing action plans with appropriate department managers; counseling and coaching associates; resolving customer issues; responding to donation requests; attending and or coordinating local community events; and managing fund raising events and gift card program.
* Create a culture of best in class customer service
* Manage Customer Service Departments regarding general operations, sales, and profitability
* Manage daily activities including sanitation and safety. Merchandising department presentation, payroll and productivity and administration
Interested in applying? See full details and how to apply here.
