Economy

The Greater Fall River Hot Jobs List – March 23, 2018

Published

7 years ago

March 23, 2018

Customer Service Rep/Accounting Clerk – Bolger & O’Hearn Inc.
Job Type: Full-time
Salary: $35,000.00 to $40,000.00 /year

Family owned, chemical manufacturing company looking for a full time Customer Service Rep/Accounting Clerk (M-F 8:00 AM – 5:00 PM). Strong customer service / people skills are mandatory . This is a fast paced environment and the main responsibility is to provide excellent customer service. The right candidate will not only have strong clerical skills, but must be able to multitask, problem solve and work well under pressure.

Job Duties:
• Take orders from customers by phone or e-mail Enter orders in SagePro software system
• Daily meetings with production manager and planner
• Work to resolve customer problems(returns, pricing, product issues, etc)
• Schedule shipments with common carriers
• Work with customs brokers for international shipments
• Enter shipments in SagePro for billing
• Work with lab to get information to customers (SDS, Tech Data, Compliance info)
• Work closely with salesmen
• Submit orders to suppliers for incoming raw materials
• Track incoming orders
• Match accounts payable invoices with receiving
• Enter and pay accounts payable invoices
• All other administrative duties when needed (answer phones, greet visitors, order lunches, etc)

Required qualifications:
• High school diploma or equivalent
• Excellent Customer Service skills
• Ability to multitask Excellent phone skills
• Excellent communication skills (verbal and written)
• Experience using MS Office Outlook, Excel and Word
• Good organization
• Ability to work efficiently
• Ability to work independently as well as be a team player
• Problem solver
• Desire to invest themselves in the growth of the company
• COMMON SENSE