Postal Service warning public about new scam

USPS® and the Postal Inspection Service are aware of the circulation of a fake email/email scam claiming to be from USPS officials including the Postmaster General and are looking to warn the public.

Know that USPS officials would never reach out directly to consumers and ask for money or Personal Identifying Information (PII).

If you ever receive an email about a package delivery or unpaid online postage charges, be careful. Some postal customers are receiving bogus emails featuring the subject line, “Delivery Failure Notification.” These emails appear to be from the U.S. Postal Service® and include language regarding an unsuccessful attempt to deliver a package. The email will prompt you to confirm your personal delivery information by clicking a button or downloading an attachment, that, when opened, can activate a virus and steal information—such as your usernames, passwords, and financial account information. The Postal Inspection Service is working hard to stop these emails and protect your information.

Some tips from the USPS:

Do not give out personal information over email
Be aware that the U.S. Postal Service does not notify customers of package delivery attempts, or request personal information, via email.

Poor grammar indicates a fraudulent email
Poor grammar and spelling errors are a good indication that the email is fraudulent.

Be wary of urgent emails
If the email requests “immediate action,” it could be a scam.

Forward spam emails to spam@uspis.gov
If you receive an email about a package delivery failure, forward it to spam@uspis.gov, then delete the email.