The Greater Fall River Hot Jobs List – March 2, 2019

Customer Service Associate – Laundromax

Job Description
$12 an hour,Part-time

Fall River, MA store located 321 Rhode Island Ave. is in need of Customer Service Associates report to Team Leader and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store. The essential functions of this position include:

ESSENTIAL FUNCTIONS:
• Customer Service & Satisfaction: Reports to work on time and in a clean uniform; assist customers with use of laundry cards, machine selection and operation, retail purchases, wash and fold orders and with any other questions or concerns that arise; keeps supervisor informed of any customer service issues they may need to help with.
• Store Safety & Security: Follows all safe practices to prevent accidents and injuries to customers and employees; knows what to do in emergency situations such as fires, floods and severe weather; maintains a safe environment inside and outside of the store.
• Store Cleanliness & Upkeep: Ensure the highest level of cleanliness is maintained inside and outside of the stores; informs supervisor when janitorial items are running low; continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required.
• Building & Equipment Maintenance: Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift.
• Retail: Can accurately utilize the cash register or point of sale computer; has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items; ensures retail items are neatly stocked at all times.
• Wash & Fold: Provides a consistent, quality product to the customer; Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.
• Policies & Procedures: Follows all company policies and procedures

If you are interested in part time work we have different shifts as we are open 24 hours a day. Please review the Laundromax.com website to hear more about who we are and what we do.

Please apply only if you match the job description and love working with people!

Experience:
• Customer service: 1 year (Required)

Interested in applying? See full details and how to apply here.

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