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Empire Hyundai In Fall River Celebrate Grand Re-Opening

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Rick Torres, the visionary Dealer Principal of Empire Auto Group, has successfully completed a significant renovation project at Empire Hyundai in Fall River. This transformation ushers in a new era for the dealership, promising an enhanced customer experience and state-of-the-art facilities.

A Modern, Customer-Centric Design

Empire Hyundai’s new design reflects a modern, light, and airy concept aimed at creating a welcoming and non-intimidating environment. Floor-to-ceiling glass windows bathe the interior in natural light, fostering a sense of openness. The customer lounge area has been thoughtfully designed with workspaces and charging ports, ensuring a comfortable and convenient experience for visitors. Additionally, the installation of EV charging stations out front underscores the dealership’s commitment to sustainability and forward-thinking automotive solutions.

“The renovation took over a year to complete. Every aspect of the dealership has been redone, from the exterior of the building, the parking lot, and the interior from floor to ceiling,” explained Mr. Torres. “The layout of the lot is well-defined, and signage is provided throughout the dealership, so customers know exactly where they are going.”

Enhancing Service Capabilities

The service area at Empire Hyundai has undergone a comprehensive upgrade, as detailed by Service Manager Jeff White. “The service area has been completely renovated with a new service drive, two added lifts for additional bays, a dedicated EV room for electric vehicles, and the shop is now air-conditioned for a better work environment.” These improvements ensure that Empire Hyundai is well-equipped to handle the maintenance and repair needs of both traditional and electric vehicles, offering top-notch service to all customers.

A Deep Connection to Fall River

Mr. Torres emphasized the importance of keeping the dealership in Fall River, a city deeply connected to his family’s history. “My father’s family emigrated here from San Miguel in 1898, while my mother’s family emigrated from Canada shortly after. My family has lived in Fall River and the surrounding towns ever since, so I felt it was important to keep the dealership here.” This deep-rooted commitment to the community is reflected in the dealership’s dedication to serving local residents and contributing to the city’s economic growth.

Part of a Larger Family

Empire Hyundai, located at 428 Pleasant St., Fall River, is part of the Empire Auto Group. This group comprises four dealerships, including Empire Ford Inc. at 292 William St., Fall River; Empire Ford of New Bedford at 395 Mt. Pleasant St., New Bedford; and Empire Pre-Owned Superstore at 2153 GAR Hwy., Swansea. Each dealership is staffed with multilingual professionals fluent in Portuguese and Spanish, ensuring accessible and inclusive service for all customers. Moreover, all four stores are open seven days a week, including Sundays, providing convenient shopping hours to fit any schedule.

Join Us for the Grand Re-Opening

Empire Hyundai’s grand re-opening marks the beginning of a new chapter in automotive excellence. We invite the community to visit our newly renovated dealership, explore the modern facilities, and experience the unparalleled customer service that defines Empire Auto Group. Whether you’re in the market for a new vehicle, need service for your current car, or just want to see the new space, we welcome you to join us at 428 Pleasant St., Fall River.

Discover the future of automotive retail at Empire Hyundai—where innovation meets tradition, and every customer is part of the family.

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2 Comments

2 Comments

  1. Fed Up

    June 26, 2024 at 12:42 pm

    Absolute WORSE dealer in the South Coast by far and that’s coming from personal experience. Read all their reviews from BBB to dealer ratings to Yelp. They outright lie about the prices of their cars and hide the caveat that the advertised price is with $3K cash or trade down which is hidden in the fine print. They do this because of sites like Autotrader Cargurus and CarFax their cars are listed without the additional $3K to fall into ” good values ” It’s classic deceptive marketing.

    • Sharon

      August 1, 2024 at 12:21 am

      Agree, and deceptive add ons and and financing too. Wish I had read the reviews before I purchased a car here. Now I’m trying to get back thousands from the add-ons that were put in the pricing without my knowledge. Never go to Empire dealerships!

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