The Greater Fall River Hot Jobs List – January 5, 2019

Customer Service Representative – Lincare Healthcare
Full-Time

As a healthcare Customer Service Representative you will be responsible for successfully managing large amounts of inbound and outbound calls. This will include following communication scripts, handling different topics, and acting as a liaison between our company and its customers. In addition, you will be responsible for evaluating all documents to ensure that appropriate information has been obtained for billing purposes.

We are looking for a Customer Center Representative who combines excellent customer service and problem-solving skills, with the ability to work both independently and as part of a team. You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment. It is also vital that you display exceptional verbal and written communication, interpersonal, and active-listening skills, as well as the ability to prioritize issues and respond accordingly.

• High School Diploma or GED, some college, preferred
• Minimum 1 year of outbound/inbound calling experience in a call center, medical office/clinic, or institutional setting
• Ability to convey a positive and professional image to customers and employees
• Maintain composure in high pressure situations
• Capable of following an issue through to its conclusion

Lincare is an equal opportunity, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans

Experience:
• Call center or customer service: 1 year (Preferred)

Education:
• High school or equivalent (Required)

Work environment:
• Call center

Communication method(s) used:
• Phone

Interested in applying? See full details and how to apply here.

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