The Greater Fall River Hot Jobs List – February 16, 2018

Case Specialist Series – Trial Courts of Massachusetts

POSITION SUMMARY:
This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies.

Case Specialist I Duties:
• Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties;
• Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system;
• Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders;
• Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom;
• Sends out notices to various parties and attorneys;
• Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries;
• Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures;
• Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail;
• Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts;
• Maintains statistical data concerning cases processing activities;
• Performs related duties as required.

Interested in applying? See full details and how to apply here.

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