MA Police: Woman reportedly harasses Dunkin’ staff, knocks over machine, after order not on menu

Boston Police are looking for assistance in identifying the below-pictured individual wanted in connection to an incident that occurred at about 6:46 PM on Monday April 25, 2022, at the Dunkin Donuts located at 456 Blue Hill Avenue in Dorchester.

According to Boston Police, when officers arrived on scene, they were informed by an adult female victim who stated that she was working at the drive-thru window when she was confronted by an unruly customer who stated that she wanted to order a multicolored Coolatta beverage.

When the victim informed the customer that the item she was requesting was not offered on the menu, the customer became increasingly hostile. The victim attempted to provide the customer with a Coolatta from the menu and even offered the beverage for free, due to her dissatisfaction. At this time, the customer, became belligerent while yelling profanities at the staff members through the drive thru window. She then drove to the front of the store, exited the vehicle and entered the business where she continued to cause a disturbance while yelling at the staff. The suspect then pushed the Coolatta machine which was located behind the front counter, causing it to fall to the floor, nearly striking the victim. The suspect then fled the area in a grey SUV.

Anyone with information is urged to contact B-2 Detectives at 617-343-4275. Community members wishing to assist this investigation anonymously can do so by calling the CrimeStoppers Tip Line at 1 (800) 494-TIPS or by texting the word ‘TIP’ to CRIME (27463).