Economy
Benefits Delivered To EBT Cards After Weekend Problems in Massachusetts
Tens of thousands of people in Massachusetts did not receive anticipated SNAP benefits over the weekend, the Department of Transitional Assistance said Monday.
A DTA spokesperson said an unspecified “technical issue” with a third-party vendor, Conduent, caused the glitch that impacted roughly 62,000 people. As of late Monday morning, the problem was resolved and all SNAP benefits, which low-income families rely on to buy groceries, were distributed, the spokesperson said.
In a social media post earlier Monday, DTA alerted the public to the problem, saying that “some clients did not receive their benefits over the weekend.” The post advised clients to not call or visit a local office, saying, “DTA will alert clients when the problem has been fixed.”
About two hours later, DTA tweeted that benefits had now been deposited on EBT cards.
“We apologize for the inconvenience this caused,” DTA said.
Eligible residents receive SNAP benefits each month on an EBT card. An eligible family of four with a maximum monthly income of $5,200 before taxes would receive up to $973 in benefits, according to DTA.
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