The RMV is transforming its business processes and replacing its technology to deliver exceptional customer service for residents and businesses across the Commonwealth.

ATLAS, the RMV’s new computer system, will provide customers with an easier, quicker, and more convenient customer experience whether they engage with the RMV in person, on the web, by mail, or by phone.

The following will be affected by this shutdown:

  • All RMV Service Centers
    • Will be CLOSED on Friday, March 23
    • Resumes on Monday, March 26
  • All AAA offices that offer RMV services
    • Will NOT OFFER SERVICES on Friday, March 23 or Saturday, March 24
    • Resumes on Monday, March 26
  • ONLINE Services
    • There will be NO ONLINE TRANSACTIONS beginning at 7:00pm on Thursday, March 22
    • Resumes on Monday, March 26 at 8:00 am
  • All inspections stations that conduct vehicle inspections
    • There will be NO INSPECTIONS conducted on Friday, March 23, Saturday, March 24, and Sunday, March 25
    • Resumes on Monday, March 26 at 8:00 am
  • All dealerships that register and inspect vehicles on behalf of the RMV
    • There will be NO REGISTRATIONS processed and NO INSPECTIONS conducted at dealerships across Massachusetts on Friday, March 23, Saturday, March 24, and Sunday, March 25
    • Resumes on Monday, March 26 at 8:00 am